Custom Transport in Nusa Penida: Transfers, Routes and Booking

A transfer or a route of your own

Choose custom transport when you need a hotel or harbour transfer, have your own sightseeing stops, or want a day that differs from the set tours. Made confirms the arrangement through Visit Penida’s partner drivers.

Start with the trip you actually need: where the driver should collect you, where you want to finish, and whether there are stops in between. That makes the quote more useful than asking for a car without explaining the route.

Your transport rundown

This sequence covers the request through drop-off. Pickup time and journey details are agreed for your booking, rather than copied from a fixed itinerary.

1. Send your route. Give Made the date, pickup and drop-off names and pins, passenger count, luggage and any stops you want.
2. Confirm the arrangement. Check the vehicle, driver, pickup time, total price, inclusions, waiting and extra-stop charges. Explain any boat connection or walking needs.
3. Receive your booking confirmation. Pay after Made confirms availability and the details in writing. Save the confirmation and contact information.
4. Meet your driver. Use the agreed pickup point and keep Made informed if a boat or another arrival is delayed.
5. Travel along the agreed route. Ask before adding a stop or changing the drop-off, so any extra waiting or cost is clear.
6. Finish at your drop-off. Collect your luggage and check that you have your belongings before the driver leaves.

Harbour and hotel transfers

Send the harbour name and operator when your pickup follows a boat. Banjar Nyuh, Sampalan and the other ports are different locations; the driver needs your actual arrival point.

For a departure transfer, send the sailing and operator’s check-in requirement. Your hotel pickup must leave time for the road journey and check-in, rather than simply getting you to the harbour at departure time.

Make the quote clear

Give Made the number of passengers and bags, including large suitcases. Tell him if your group needs help with access or a particular vehicle arrangement. Don’t assume a requested vehicle or child seat is available until confirmed.

Ask what the quote includes, how waiting is handled and whether your requested attraction stops create extra charges. Confirm entrance tickets separately. If the route changes after booking, agree on the revised arrangement before the driver continues.

Your own sightseeing day

List the places you most want to visit, then ask what fits the driver time and actual roads. A custom route lets you prioritise a beach, viewpoint or hotel move; leave time for the road journeys between stops.

For a ready-made route, compare West Coast & Crystal Bay, Diamond & Atuh, Forest & Cliffs and West Coast Icons.

What to send Made

• Send your travel date and pickup time or boat details.
• Add pickup and drop-off names with map pins.
• Give the number of passengers and amount of luggage.
• List requested stops and any waiting you need.
• Explain mobility needs and your latest arrival time.

Quote and booking

Your booking

Quote via WhatsApp

Made confirms the vehicle, route, passengers, luggage, inclusions, any waiting or extra-stop charges, and total price before payment.

Made, Admin of Visit Penida, coordinates your booking. Our partners deliver the service.

Ask Made about this service

Send your travel date and participant count. Add pickup, drop-off and luggage details for a car, or your preferred departure for a boat. A message does not reserve a place; pay after Made confirms the details in writing.

For a confirmed booking, use our official payment page to pay with Wise or Revolut and send your receipt.

Cancellation and date changes

Customer cancellations are non-refundable.

You may reschedule once. Request the change at least 3 days before the activity starts. The new date must be no later than 3 months after the original activity date, subject to availability confirmed by Made.

If the provider cancels because of weather or operational issues, you may choose a refund or reschedule. Contact Made for assistance.

These booking terms do not limit your rights under applicable consumer law, including remedies for services that are not delivered as agreed.

Read the terms and conditions and refund policy. For an existing booking, contact customer support.

Booking terms supplied on 3 October 2026. Transport is quoted for your confirmed route. Reconfirm changing details with Made before payment.